Fulfillment Policy

The following terms and conditions (the "Agreement") administers the use of the mikeboutwell.com website and services (“Services”) advertised and available on or at the mikeboutwell.com website (the "Website"). The Website is owned and operated by Pallas Group LTD. The Website is offered subject to your (the "User" or "you") acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be modified and published from time to time on the Website by Pallas Group LTD – including, Pricing, Refund, Privacy Policy and others. If you do not agree to this Agreement, please refrain from using the Website.

Pallas Group LTD offers a refund policy adhering to the policies mentioned.

 

1. Access & User Information

In order to purchase services on the Website, the User may fill the contact form on the Website (including filling out all required personal information). The User must notify Pallas Group LTD immediately of any breach of security or unauthorized use of its account.

Pallas Group LTD  may change, suspend or discontinue the Services, Products, fees, charges and terms at any time, including the availability of any feature or content. Pallas Group LTD  may also impose limits on certain features and Services or restrict User's access to parts or all of the Services without notice or liability. The User certifies to Pallas Group LTD  that if the User is an individual (i.e., not a corporation), the User is at least 18 years of age. The User also certifies that it is legally permitted to use the Website, and takes full responsibility for the selection and use of the Website. This Agreement is void where prohibited by law, and the right to access the Website is revoked in such jurisdictions.

 

2. Modifications

Pallas Group LTD reserves the right, at its discretion, to modify this Agreement, fees, charges and terms at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Website by the User following such notification constitutes the User's acceptance of the changes in the terms and conditions.

 

3. Payments and Fees

Pallas Group LTD  may save User’s credit or debit card information unless the User notifies Pallas Group LTD  otherwise through an email to [email protected]

By accepting this Agreement, the User is confirming that it is legally entitled to use the means of payment tendered and, in the case of card payments, that the User is either the cardholder or have the cardholder's express permission to utilize the card to effect payment. Pallas Group LTD  may refuse to process a transaction for any reason or refuse Service to anyone at any time at Pallas Group LTD's sole discretion.Pallas Group LTD will not be liable to User or any third party by reason of refusing or suspending any transaction after processing has begun.

Unless stated otherwise, all fees and payments are quoted in Euros. The User is responsible for paying all fees, payments and applicable taxes associated with our Website and Services.

 

payment method logos
 

4. Online Payment Security

Pallas Group LTD uses the secure Payment Gateway for its online credit card transactions. All online credit card transactions performed on this site are secured payments.

Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by Pallas Group LTD or any outside party.

All transactions are performed under 128 Bit SSL Certificate.

All transaction data is encrypted for storage within bank-grade data centres, further protecting your credit card data.

 

5. Refund Policy

If you are not completely satisfied with your purchase for a valid reason, you may initiate a refund for the purchase, unless otherwise specified on the product page. Please see below for more information on our refund policy. Refunds are generally not allowed after services have transpired unless at the discretion of Pallas Group LTD .

Initiate a Refund

All refunds must be initiated within fourteen (14) days of the purchase date.

Refund Process

To initiate a refund, please email customer service at [email protected].

Refunds

After inspection, we will process your refund. Please allow at least five (5) days from the receipt of your purchase to process your refund. Refunds may take up to 14 days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

 

6. General

No agency, partnership, joint venture, employee-employer, relationship, etc. is intended or created by this Agreement. You acknowledge that you have all the necessary permits to grant us with User’s personal data to fulfill this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.

 

Questions

If you have any questions concerning our fulfillment policy, please contact us at:

[email protected]